Returns & Exchanges

At Botanic, we want you to be completely satisfied with your natural beauty journey. If a product isn't the right fit for your skin, we offer 30-day returns on all items to ensure your peace of mind.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack the unused or gently used products in their original eco-friendly packaging to ensure they arrive safely at our facility.

• 3.
  Affix Shipping Label

  Download and print the prepaid shipping label provided through the portal and attach it securely to the outside of your return box.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.